Aligned with RA 7277 (Magna Carta for Persons with Disabilities) and BP 344 (Accessibility Law)
Last Updated: November 12, 2025
Makati Palace Hotel is committed to providing an accessible, inclusive, and welcoming environment forall guests, including persons with disabilities (PWDs). We strive to ensure that everyone can enjoy our facilities, services, and digital platforms comfortably and safely.
Our property has been designed with accessibility in mind. Guests can access wheelchair-friendly entrances, ramps, elevators, and priority PWD parking spaces. Selected guest rooms are fully equipped for accessibility, featuring roll-in showers, grab bars, lowered fixtures and switches, and visual and audible fire alarms. We encourage guests to request accessible rooms in advance to ensure availability.
We also provide trained staff to assist guests who may need support with mobility, luggage, navigation, or other personal needs. Dietary or medical accommodations can also be arranged to ensure a comfortable stay.
Our website and digital services aim to follow international accessibility standards (WCAG 2.1), offering screen reader compatibility, keyboard-friendly navigation, and alt text for images. If you encounter any issues accessing our digital platforms, our staff are ready to aid. We regularly review and improve our accessibility practices and facilities, guided by guest feedback and legal requirements. We encourage guests to reach out with any concerns, suggestions, or requests so that we can continue enhancing the accessibility of our services.
Contact Information for Accessibility Requests:
Email: info@makatipalacehotel.com.ph
Phone: (632) 8 899 0344
Address: 5011 P. Burgos corner Caceres Street, Makati City, Metro Manila 1200
